#Officetime slc series#

This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. Job duties are subject to change based on departmental need and changing business needs and conditions.Senior Executive Representative I, Hospital - Salt Lake City, UTĭeveloping innovative therapies is one of the most challenging, most essential and personally rewarding fields in science. It is not designed to contain or be interpreted as a comprehensive summary. _The above job description reflects the general nature of work and functions of the job. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history or any other characteristic protected by law)._ We strive to create an inclusive workplace that embraces diverse backgrounds, life experiences, and perspectives. _CometChat_ _is an equal opportunity employer that values workplace diversity. The digital communications market is rapidly expanding and our business is scaling along with it. Our people are our strength so we respect and nurture their individual talent and potential.Īs a scaling business with strong financial backing, we re excited about the opportunity in front of us. Our Values: Go Above and Beyond Be Relentless Be Genuine Have FunĬometChat is committed to fostering a culture of innovation & collaboration. Medical, Dental, Vision: 80% Employer paid for you AND your dependents See additional eligibility requirements above SDKs, APIs, UI Kitsĭemonstrable track record of exceptional performance Performance reviews, coaching and corrective action if necessaryĪnalytical and data-driven, ability to manage a portfolio of customersĪbility to mentor and coach CSMs of all levelsĪbility to work hours that accommodate a global teamĪbility to travel as required, including internationally (must have or obtain valid passport)ĥ-7 years related experience working in a SaaS company with enterprise clientsĮxperience working with developers and a working knowledge of developer tools, e.g. Training and development of Customer Success Managers Overseeing the successful oversight of and providing visibility into the net revenue retention number, from portfolio health to expansion opportunities and churn riskĪssist in recruiting and hiring Customer Success Managers

Recruiting and management of a team of CSMs Ownership over the company s overall net revenue retention targetĭirect Customer Success responsibilities for strategic accounts The Director of Customer Success may initially act as a player-coach, and then ultimately as a manager of CSMs, so will need to have a broad operating range in the role. It will be the job of the Director of Customer Success to help establish and refine the key measures of customer health, align CSM activities to those measures, and execute a playbook that drives both expansion and high retention rates. As CometChat s customer base grows, it needs an experienced Customer Success leader that can manage a portfolio of companies in a way that optimizes the overall revenue yield. Our mission Fuel customer growth through meaningful user-to-user engagement.ĬometChat s usage-based and deeply-integrated product make for the ideal Customer Success profile: a product that is strong in both expansion and retention.

Investors include Signal Peak Ventures, iSeed Ventures, Range Ventures, Silicon Badia, eonCapital, and Matchstick Ventures.

#Officetime slc series#

With solid financials, strong organic growth, and increasing interest in developer tool-focused companies (from the market and with top technical talent), we re heading into an exciting period of growth and acceleration.ĬometChat is an alumni of Techstars Boulder 2019 and raised their Series A in October 2021. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.Ī global business from the start, we have 100+ team members across our Denver and Mumbai offices serving over 50,000 users around the world. This is a hybrid remote role with in office time required.ĬometChat builds advanced digital communications infrastructure to help thousands of businesses around the world create customized in-app messaging experiences.